An Update from Deben Travel
Deben Travel are based in the market town of Woodbridge, Suffolk. Established in 2012 we are proud to be award winning having been voted the No. 1 Travel Agency in the East of England for two consecutive years by the Travel Trade Gazette.
They have a team of experienced and well-traveled consultants, and pride themselves on really getting to know their customers and listen to what they want from their holiday. They are often able to recommend destinations and accommodation based on personal experiences.
They are great at adding little touches such as the airport lounge for honeymooners, flowers and wine in their room for wedding anniversary’s or a bottle of fizz if it’s their birthday!
Being totally independent is extremely important to them and they work with numerous tour operators and airlines to ensure we find the perfect holiday tailored to suit your requirements at the very best price.
The friendly and knowledgeable team of Travel Consultants have over 100 years of Travel Industry experience to share which means you get the best advice along with our outstanding customer service every time you book with us.
Of course like many businesses around the UK the Travel Industry has been hit extremely hard by the pandemic with the majority of travel cancelled from March to September, Deben Travel have remained working throughout so that their customers have been able to speak to someone. which is so important as they feel reassured that we are looking after them and will be there to assist with refunds or re-booking or just to give advice on what to do.
“There are many customers still awaiting refunds from airlines and tour operators which is their biggest priority at the moment. At the moment we are like a shop with nothing to sell… it is sad to see a business we built up from scratch lose so much money over such a short space of time.”
Holidays in 2021
Deben travel are seeing a steady flow of bookings for 2021 and think that once confidence to travel again grows, this will increase.
“Good travel agents will shine after this and as our regular customers return to book, we also hope to gain some new ones.”
For more information visit www.debentravel.co.uk.